Return and Refund

 Lumizs Technologies 30 Days No Reason Return if you are not satisfied with your purchase and the product is still in brand new condition.

   Please contact us before return the item to confirm whether you need to return the item and to which address you may return it to.

Refunds will be issued when item or items returned in mint conduction .

Payment Method

Refund Time Once Approved(Refund approving time:24-48 hours)

PayPal Express Checkout

Within 1 business day

PP Credit

Refund within 1 business day, but  may take 7-10 business days to show in your PayPal Credit account.

BGPay

Within 1 business day

Credit Card (Google pay/ Apple pay)

Refund within 1 business day, but bank processing may take 7-14 natural days to show in your account.

India Credit Card/ UPI/ Netbanking

Refund within 1 business day, but bank processing may take 5-7 business days to show in your account.

Installment MX

Refund within 1 business day, but bank processing may take 10 business days to show in your account.  Refund request after 180 days, customer provide bank details to Ebanx and refund will be transferred in 10 business days.

Installment BR

Refund within 1 business day, but bank processing may take 30 natural days to show in your account. 

Klarna Slice it (Installment)

Within 3 business days

BKM Express

Refund within 1 business day, but bank processing may take 7-14 natural days to show in your account.

Qiwi/ Webmoney/ Dotpay/ iDEAL/ Giropay/ Sofort

Within 2 business days

Boleto/ OXXO

Refund process within 2 business days, then you will receive an email to collect your bank details.

And the refund shown in your account within 10 business days.

Ebanking(molpay)

Within 3-7 business days

Paytm

Refund within 1 business day, but bank processing may take 3-21 business days to show in your account (paytm wallet will settle within 24h).

ATM Indonesia/ Alfamart/ Wallet

Due to payment method's restriction, it cannot be directly refunded. 

Each returned transaction will be credited to your BGpay or PayPal account. View more

Dragonpay (ebanking & convenience store)

Due to payment method's restriction, it cannot be directly refunded. 

Each returned transaction will be credited to your BGpay or PayPal account. View more

Konbini

Due to payment method's restriction, it cannot be directly refunded. 

Each returned transaction will be credited to your BGpay or PayPal account. View more

Multibanco

Due to payment method's restriction, it cannot be directly refunded. 

Each returned transaction will be credited to your BGpay or PayPal account. View more

 

We will inform you by e-mail after your refund request has been approved.